Refund Policy

Due to the nature of the goods & services we render, we do not offer refunds or accept returns and/or exchanges except for damaged (at the point of delivery) or lost parcels. 

We urge you to carefully inspect your package upon delivery to ensure the items are intact. In the unlikely event that the item(s) ordered is damaged, please DO NOT accept the item(s) and contact us within 24 hours by telephone or email.

For missing items or packages lost in transit, a notification will be sent to you as soon as we are aware of it and we will proceed to rectify the issue immediately. If the package is not found after 5 working days, the items in the package will be replaced or a refund will be initiated & paid into your provided bank account.